How does factory-direct pricing work?

By connecting you directly with vetted global manufacturers and bypassing traditional retail markups, we save you up to 32% on premium window systems.

What is the certified installer protocol?

All installations are performed by certified crews who are specifically trained on each system's technical specification to ensure warranty integrity.

How much do European tilt-and-turn windows cost in Canada?

On average, factory-direct European tilt-and-turn windows cost 30-50% less through Windows Online than through traditional local showrooms. Pricing typically ranges from $45 to $85 per square foot depending on the profile system (e.g. Aluprof, Reynaers) and glazing specifications.

Are European windows NAFS certified for Canadian building codes?

Not all European system however, we have a variety of European systems on our platform that undergo rigorous testing to meet or exceed NAFS-08/11/17 standards. We provide laboratory test reports for water penetration, air leakage, and structural performance required for Canadian building permits.

How does the escrow payment system protect my window order?

Windows Online utilises a secure project escrow protocol where funds are only released to the manufacturer in phases after each production step completion, and will be completed with the client's final approval. This eliminates the risk of deposit loss and ensures 100% factory compliance with your specifications.

What is the lead time for factory-direct windows from Europe?

Typical lead times are 9-12 weeks from final shop drawing approval to site delivery. This includes 6-8 weeks for precision fabrication and 3-5 weeks for sea freight and customs clearance at Canadian ports.

Why are factory-direct windows better than local retail options?

Factory-direct procurement removes redundant middleman markups (typically 40%+), provides direct access to superior European engineering (triple glazing, thermal breaks), and ensures your product is fabricated on modern, high-precision automated lines.

Can I get certified installation for imported European windows?

Yes. Windows Online maintains a network of certified installation partners across Canada and the USA who are specifically trained in European bracket-mount and strap-mount systems to ensure airtight seals and long-term structural integrity.

What are the energy efficiency ratings of triple-glazed European windows?

Our premium aluminum and uPVC systems frequently achieve U-factors as low as 0.12 to 0.18 (Btu/hr·ft²·°F) and are Passive House certified. This significantly outperforms standard Canadian double-pane windows, reducing HVAC loads by up to 40%.

How do I handle shipping and customs for my window project?

Windows Online manages the entire logistics chain. We handle international freight, marine insurance, and Canadian customs brokerage. Your windows are delivered directly to your job site.

What happens if a window is damaged during shipping?

Every shipment is covered by comprehensive marine and land transit insurance. In the rare event of damage, we initiate an immediate priority fabrication of the replacement unit and manage the insurance claim on your behalf.

Who provides the warranty for windows bought through the platform?

All products carry a comprehensive 10-year factory warranty on profiles and glass, backed by the manufacturer. Windows Online serves as your local point of contact, managing any claims directly with the factory to ensure rapid resolution. All you need to do is inform us, and we will take care of the rest.

Finishes / RAL classic

RAL colours for windows and doors

Pick a colour and see it on a window frame corner. 212 RAL colours, from soft neutrals to deep architectural greys and bold accents.

RAL 7016

Selected colour

RAL 7016

Anthracite grey

Colour family: Grey
Screen value: #373F43

Colours on screen are approximate and vary by display. Ask for a physical RAL sample before you decide.

Ask about this colour Open the configurator

Choose a colour

212 of 212 RAL colours shown

Search by RAL code or name

Choosing your colour

Look at the whole house

Hold the swatch next to your brick, siding, roof and door. Frames sit between these surfaces, so the colour has to work with all of them.

Think about light and dark

Dark frames look sharp against light walls but show dust and absorb more sun. Light frames feel open but show wear on busy edges. Ask us what suits your system.

Check a real sample

Look at a physical RAL sample outdoors, in morning and afternoon light, before you commit. Colours change with the light around them.

Availability depends on the profile system, the frame material and the finish. Tell us the RAL code you like and we will confirm what can be done for your project.

RAL colour questions

What is a RAL colour?

RAL is a standard colour-matching system. Each colour has a four-digit code, for example RAL 7016 for anthracite grey, so you, the factory and the painter all mean the same shade.

Can I get any RAL colour on my windows and doors?

Many RAL colours can be applied, but availability depends on the profile system, the frame material (uPVC or aluminium) and the finish. Tell us the colour you like and we will confirm what is available for your project.

Will the colour on my screen match the real frame?

Not exactly. Screens vary in brightness and colour, and a painted metal surface looks different from a flat swatch. Ask for a physical RAL sample before you decide.

How do I order a colour?

Choose it on this page, then message us with the RAL code, or open the configurator to design your windows and request a quote and mention the colour.

Ready to design your windows and doors?

Choose the type, size and glazing, see a live preview and a U-value estimate, then request a quote and mention your RAL colour.

Open the configurator